As the number of people with dementia increase, so does the need for care home software. Care home software promises to make life easier for everyone involved in the care process, but it is complicated to implement and doesn’t always provide what it claims to. Whether you are a care provider or someone who works in a care home, this post will explore what your organisation needs from care home software and how they can use technology to improve their workflows. Finally, there will be some case studies demonstrating how different organisations have implemented different types of platforms successfully.
Reasons why you need care home software
- It improves communication
One of the biggest challenges that care home managers, nurses and doctors face is getting in contact with each other. It can be difficult to remember who is looking after which patient. So they might need to ask around before they can speak to the right person. This wastes everyone’s time and increases stress levels, because people have to work longer hours than they should.
- It improves care
There are three key aspects to care that need to be improved: quality, safety and efficiency. There isn’t enough time in the day to remember everything that needs to be done. So it is difficult for staff to carry out their duties as thoroughly as they should. Therefore, care home software can help staff remember who they need to follow up with, when they want them looked at and what they are responsible for. This can reduce stress and give people more time for the things that really matter, like quality of life and customer service.
- It improves patient records
Often people with dementia need to go back and look at things again. It can be hard for staff to remember exactly what patients have said, and or when. That is why care home software can be very useful in managing these records, as it will allow carers to keep tabs on the work that needs doing. This could include reminding staff to contact patients if they haven’t come back after a particular time period or asking them if they have any more questions.
- It helps patients
Patients are usually the people that suffer the most from the current system. They can be left waiting for long periods of time or not get to see staff they need while they wait. And sometimes, there aren’t enough staff to help them. But by using care home software, patients are likely to receive better care because nursing stations will be able to understand what is happening with their case at all times and respond accordingly. This could even lead to shorter hospital stays.
- It helps staff and carers
Staff and carers can also benefit from the benefits of care home software. For example, it could reduce the time that people have to spend searching for information about a particular patient. This will reduce stress because they won’t have to waste time hunting down relevant documents. It might also be easier for staff to keep track of their duties without having to write things down all the time. Finally, better updating of records can improve communication with other stakeholders like doctors and social services, which in turn may lead to earlier diagnosis and faster treatment times – all of which will benefit patients.